Terms of Service

Welcome to My Vaikunth. These Terms of Service (“Terms”) govern your use of myvaikunth.com and any purchases made through our website. By accessing or using our site, you agree to these Terms. Please read them carefully.

About Us

My Vaikunth (“we,” “us,” “our”) is an online store offering pooja essentials, idols, home décor, and other spiritual and devotional products, based in India.

Eligibility

By using our website, you confirm that you are at least 18 years old, or are using the site under the supervision of a parent/guardian, and are capable of entering into a legally binding agreement.

Account Registration

You may need to create an account to place orders. You are responsible for maintaining the confidentiality of your login details and for all activity under your account. Please notify us immediately if you suspect unauthorized use of your account.

Products & Pricing

We make every effort to display product images, descriptions, and prices accurately. Since many of our products are handcrafted, slight variations in colour, finish, or size compared to the images shown are natural and not considered defects.
Prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise.
We reserve the right to modify prices, product availability, or descriptions at any time without prior notice.
In case of a pricing or listing error, we reserve the right to cancel the order and issue a full refund.

Orders & Payment

All orders are subject to acceptance and availability.
Payments are processed securely through Razorpay. We do not store your card or banking details.
Once an order is placed and payment confirmed, you will receive an order confirmation via email/SMS.
We reserve the right to refuse or cancel any order, including in cases of suspected fraud, pricing errors, or stock unavailability — in which case a full refund will be issued.

Shipping

We currently ship within India only. Please refer to our Shipping Policy for details on processing time, delivery timelines, and charges.

Returns & Refunds

Returns and refunds are handled as per our Refund Policy.

Intellectual Property

All content on this website — including text, images, logos, graphics, and design — is the property of My Vaikunth and protected by applicable copyright and trademark laws. You may not copy, reproduce, or use our content without prior written permission.

User Conduct

While using our website, you agree not to:

Use the site for any unlawful purpose
Attempt to gain unauthorized access to our systems or another user’s account
Post or transmit harmful, offensive, or misleading content
Interfere with the proper functioning of the website

Product Use Disclaimer

Our products are intended for devotional, decorative, and cultural use. We do not make any medical, therapeutic, or guaranteed spiritual-outcome claims about any product.

Limitation of Liability

To the extent permitted by law, My Vaikunth shall not be liable for any indirect, incidental, or consequential damages arising from your use of the website or products purchased, beyond the value of the order in question.

Changes to These Terms

We may update these Terms from time to time. Continued use of the website after changes are posted constitutes acceptance of the revised Terms.

Governing Law

These Terms are governed by the laws of India, and any disputes shall be subject to the exclusive jurisdiction of the courts in Jodhpur, Rajasthan.

Contact Us

For any questions regarding these Terms, reach out to us at:

Email: info@myvaikunth.com Phone: +91 93513 64359