Privacy Policy

At My Vaikunth, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

By using myvaikunth.com, you agree to the practices described in this policy.

Information We Collect

Information you provide to us:

Name, email address, phone number, and shipping/billing address (when you place an order, create an account, or contact us)
Account login details (if you register on our site)
Order history and preferences
Any information you share with us via email, phone, or contact forms

Information collected automatically:

IP address, browser type, device information
Pages visited, time spent on site, and browsing behaviour (via cookies and similar technologies)

Payment information: We do not store your card, UPI, or banking details on our servers. All payments are processed securely through Razorpay, our payment gateway partner, which handles your payment information in accordance with its own privacy and security policies.

How We Use Your Information

We use the information we collect to:

Process and deliver your orders
Communicate with you about your order, account, or support requests
Send updates, offers, and newsletters (only if you’ve opted in)
Improve our website, products, and customer experience
Detect and prevent fraud or misuse of our website
Comply with legal obligations

Cookies

Our website uses cookies to remember your cart, preferences, and login sessions, and to understand how visitors use our site. You can disable cookies through your browser settings, though some features of the site may not work as intended without them.

Sharing of Information

We do not sell or rent your personal information to third parties. We may share your information with:

Payment partners (Razorpay) to process transactions
Shipping/courier partners to deliver your orders
Service providers who help us operate our website, email, or customer support
Legal authorities, if required by law or to protect our rights

All third parties we work with are expected to handle your data securely and only for the purpose it was shared.

Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Your Rights

You can:

Access, update, or correct your account information at any time
Request deletion of your account and personal data
Opt out of marketing emails/newsletters at any time using the unsubscribe link

To exercise any of these rights, contact us at info@myvaikunth.com.

Children’s Privacy

Our website is not intended for children under 18. We do not knowingly collect personal information from minors.

Third-Party Links

Our website may contain links to third-party sites (such as Instagram, Facebook, or YouTube). We are not responsible for the privacy practices of these external sites.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. The updated version will be posted on this page with a revised date.

Contact Us

If you have any questions about this Privacy Policy or how your data is handled, reach out to us at:

Email: info@myvaikunth.com Phone: +91 93513 64359

This policy applies to myvaikunth.com and covers customers shopping with us within India.